Last Updated: June 1, 2025

At Chia Taxi, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our taxi booking services through our mobile application and website. Please read this privacy policy carefully.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register with Chia Taxi, including:

• Your name, email address, phone number
• Payment information (credit card details processed through secure payment gateways)
• Pick-up and drop-off locations
• Driver ratings and feedback

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our taxi services
• Process your ride bookings and payments
• Improve our services and customer experience
• Communicate with you about your rides and account
• Ensure the safety of our passengers and drivers

3. Location Information

To provide our taxi services, we collect precise location data from your mobile device when the Chia Taxi app is running. We use this information to:

• Determine pick-up locations
• Enable real-time tracking of your ride
• Improve our services and estimate fares

4. Data Sharing and Disclosure

We may share your information with:

• Our drivers to facilitate your ride
• Payment processors to complete transactions
• Law enforcement when required by law
• Service providers who assist in our operations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access and receive a copy of your data
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to opt-out of marketing communications

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page.